Company ID 0635284-0
Phone calls via telephone exchange,
unless mentioned otherwise by the office.
(PL 2, 04261 Kerava)
CEO Tuomas Sorri
Executive Vice President Jaakko Mulari
Baron’s Food Oy
Company ID: 0635284-0
Online Invoicing Address: 003706352840
Moderator ID: BAWCFI22
Key Account Managers
Calling to our phone numbers starting with 0207 costs 8,35 cents/call +16,69 cents/min.
Correction requests for products and deliveries
Instructions for correction requests:
All notifications must be made during the same day as the products have been received.
In the beginning of your contact, please mention your customer number and the number of your dispatch note. This way we are immediately able to connect the complaint to the right order. On product complaints, we will trace the right batch and point of time by the label information on the packaging.
Here is a checklist of information needed for the product complaints (please note, that label information varies depending on the product):
- Precise description of the reason for complaint (problem with taste or texture, broken packaging, foreign body in the product, quality defect – what kind? etc.)
- Product name/number
- Date of packing
- Expiration date
- Packaging ID
- Batch ID
- Facility ID
- Name of packer (initials on the label)
- Other information, fisher ID for example
- You may also attach a photo of the label/product to the email.